Your shop runs on computers.
One call keeps them running.
ServiceShop LLC brings vetted IT partners to FORCARA member shops at member pricing: backup, security, networks and a help desk built for the service counter and the shop floor. You make one call to FORCARA. The right partner does the work.
The service counter, covered
When a shop PC is down, the shop is down
Counter PC won't boot
No estimates, no invoices, cars stack up in the lot.
Internet drops
Card terminals stop. Customers wait at the counter.
One bad email click
Ransomware locks the shop system and the customer records.
Drive dies, no backup
Years of vehicle history and repair orders gone.
One call. The right partner. Nobody guessing.
You call FORCARA about any problem. FORCARA sorts out what it is and gets the right company on it. FORCARA never logs in to your computers. Each partner that works on your systems signs its own access agreement with your shop.
Who it routes through
Your shop
FORCARA member · signs partner agreements
FORCARA support desk
One call · triage · guidance · follow-up
Never logs inServiceShop LLC
Member pricing · orders · vets the partner network
Vendor partners
Backup · security · help desk · network · hardware
GenesisFour Corp.
GenesisFour software support · included in membership
AutoLeap
AutoLeap's support team · FORCARA guides you first
Remote access only under each company's own agreement with your shop.
Who does what
| Company | What it does for you | Logs in to your computers? | Your agreement with it |
|---|---|---|---|
| FORCARA | Your membership and your one phone number. Triages every call, guides you through software questions, routes the rest, follows up until you say it's fixed. | Never | FORCARA Membership Agreement |
| ServiceShop LLC | The company behind ServiceShop IT Solutions; sets member pricing, takes your order, vets the partners. | No | ServiceShop IT Solutions order and terms |
| Vendor partners | Do the hands-on work (backup, antivirus, monitoring, help desk, networks, hardware). | Yes, with your OK | Each partner's own service and access agreement |
| GenesisFour Corp. | Support for the GenesisFour shop software. | Yes, each session | GenesisFour Software Agreement |
| AutoLeap | Support for the AutoLeap shop software. FORCARA walks you through it first and routes real system issues to AutoLeap's team. | Per AutoLeap's terms | Your AutoLeap subscription |
Follow a call
Four common calls, start to finish. Pick one.
- You
- A counter PC won't boot. You call FORCARA.
- FORCARA desk
- The FORCARA desk confirms it's the PC, not the shop software.
- Routed to
- The ServiceShop help-desk partner, or your shop's own IT provider.
- Logs in
- That partner logs in to your PC under its own access agreement with your shop.
- Billed by
- Included in your plan, or quoted at member pricing.
- FORCARA after
- FORCARA checks back until the counter is writing ROs again.
Everything your shop plugs in, covered
Every service is delivered by a ServiceShop vendor partner and sold to FORCARA members at member pricing. Buy single services or one monthly plan per location.
Protect the shop
Keep threats off the counter and out of the customer records.
- IT-110
Managed antivirus & threat response
Every shop PC watched and cleaned before it spreads.
- IT-120
Email security & spam filtering
Bad links and junk stopped before an advisor clicks them.
- IT-130
Passwords & two-step login
One extra step at sign-in keeps the shop email locked down.
- IT-140
Staff phishing training
Short drills so the team spots a fake invoice email.
- IT-150
Cyber insurance & card-payment readiness
Paperwork in shape before a processor or insurer asks.
Keep the shop running
PCs watched around the clock, updates after hours.
- IT-210
Monitoring & updates
Shop PCs watched around the clock, updates after hours.
- IT-220
Shop help desk
PCs, printers, Wi-Fi; separate from shop software support.
- IT-230
Internet backup
Cellular failover so you can still take payments.
- IT-240
Business network setup
Firewall, separate guest Wi-Fi, locked-down lane for card terminals.
- IT-250
Phone systems
Front desk and bay phones that stay up.
Protect the data
Years of vehicle history and repair orders, safe.
- IT-310
Cloud backup with restore tests
Off-site every night, and someone proves it restores.
- IT-320
Email & cloud file backup
Inbox and shared files backed up, not just the shop system.
- IT-330
Shop system data migration
Customers and history moved clean to a new system.
- IT-340
Records retention & PC disposal
Old machines wiped before they leave the building.
Equip the shop
The right gear, set up and kept up.
- IT-410
Hardware sourcing & setup
Right PCs and printers for the counter and the bays.
- IT-420
Email, domain & Microsoft 365
Shop email and files set up the right way.
- IT-430
Website & domain hosting
Your shop online without the headaches.
- IT-440
Security cameras
Covers the lot, the bays and the back door.
- IT-450
Diagnostic laptop care
Scan-tool laptops updated and backed up.
Op codes are how a ServiceShop partner quotes and tracks each job — the same way your techs flag labor on a repair order.
Inspect your shop like you inspect a car
Twelve checks, green, yellow or red. Answer what you know and the report builds beside it, the same way your techs build a digital inspection for a customer.
- 1
Shop data backs up off-site every night
- 2
Someone has test-restored a backup
- 3
Every PC has managed antivirus
- 4
Windows updates install on their own
- 5
Email logins use two-step verification
- 6
Staff can spot a phishing email
- 7
Card terminals sit apart from guest Wi-Fi
- 8
You can take cards if the internet drops
- 9
You have one number to call for PC trouble
- 10
Your shop email is backed up
- 11
Old PCs get wiped before they leave
- 12
Scan-tool laptops are updated and backed up
One plan per location, at member pricing
Flat monthly pricing per shop location, discounted for FORCARA members and quoted after your self-check.
Essentials
- Cloud backup with restore tests
- Managed antivirus on every PC
- Monthly health report
Member price per location
Pricing being finalized
Shop care
- Everything in Essentials
- 24/7 monitoring and after-hours updates
- Shop help desk (PCs, printers, Wi-Fi)
- Email security and two-step login
- Email and cloud file backup
Member price per location
Pricing being finalized
Full service
- Everything in Shop care
- Managed business network and firewall
- Internet backup line
- Staff phishing training
- Diagnostic laptop care
- Insurance and card-payment readiness review
Member price per location
Pricing being finalized
Members only
ServiceShop IT Solutions is sold only to FORCARA member shops, and members get discounted pricing. To buy any service on this page, you go through FORCARA. Not a member yet? Join FORCARA first, then order.
Membership that eases the day
ServiceShop IT is one part of a FORCARA membership. The rest is about making the shop easier to run, today and as the technology changes.
Training Academy
Full training programs on running your business with the software you use. Every employee on your payroll can take every course, as many times as they need, for as long as they work for you.
One-call support desk
One number for software, computers, internet or a vendor's product. FORCARA triages, routes and follows up until it's fixed.
Software help
GenesisFour support from GenesisFour Corporation. For AutoLeap shops, FORCARA walks you through it while you're logged in and brings in AutoLeap's team when needed.
ServiceShop IT
Every service on this site, from vetted partners, at member pricing.
AI systems for your shop
AI tools FORCARA is building to smooth the move from old-school technology to new, with help at every step.
Business tokenization
A future program to help members understand blockchain ledgers and what tokenizing a business could mean for them.
Switching systems? Bring all your history with you.
Shops moving from GenesisFour to AutoLeap need their customers, vehicles and service history to arrive clean. ServiceShop lines up a data partner to handle the move, so your advisors open the new system and keep working. Members order it through FORCARA like any other service.
- Full backup of the old system before anything moves
- Duplicate customers and vehicles cleaned up
- Spot-checks of repair history after the move
- Counter PCs and printers set up for the new system
- Old machines retired and wiped safely
Data move
Old system
- Customers
- Vehicles
- Repair orders
- Parts
Clean / verify
New system
- Customers ✓
- Vehicles ✓
- History ✓
GenesisFour → AutoLeap, clean
Four steps from “is it backed up?” to “it's handled”
- 01
Be a member
ServiceShop IT Solutions is open to FORCARA member shops; membership unlocks member pricing.
- 02
Call FORCARA
Share your self-check; FORCARA gets a ServiceShop quote for one plan per location that fixes the reds first.
- 03
Sign & set up
You order from ServiceShop LLC and sign the partner's access agreement; the partner sets up after hours.
- 04
One number
When anything breaks, you call FORCARA, and FORCARA follows up until it's fixed.
Straight answers from the service counter
Yes. ServiceShop IT Solutions is sold only to FORCARA member shops, at discounted member pricing, ordered through FORCARA.
No. FORCARA triages, routes and follows up. Only the vendor partner doing the work, or GenesisFour for software support, connects to your systems, each under its own agreement with your shop.
ServiceShop LLC. You order through FORCARA at member pricing. The vendor partner doing the work also signs a service and access agreement directly with your shop.
No. ServiceShop IT covers computers, network, security and backups. GenesisFour software support comes with your FORCARA membership from GenesisFour Corporation. Either way, it's the same one call to FORCARA.
Yes. Call the FORCARA desk while you're logged in to AutoLeap and FORCARA walks you through it. If it's a system issue rather than a how-to, FORCARA routes it to AutoLeap's support team and follows up.
Usually not. The self-check and walkthrough show what's fine, what needs work and what's past saving. You decide.
Nothing stops. Your current service is reviewed when you move to a plan.
Partners schedule installs and updates outside your open hours wherever they can.
No. One counter PC and a card terminal is enough to need backup and protection. Essentials is built for that shop.
Every employee of a member shop, for as long as they work there. There's no limit on the number of employees or on how many courses they take.
Let's look under the hood
Tell FORCARA about your shop. Members get a ServiceShop quote at member pricing. Not a member yet? We'll start with membership.